- Faqs
Frequently Asked Questions
Are you planning a trip with AysLimo? These are straightforward solutions to the most commonly asked queries regarding our Limousine services for New York, Washington DC as well as Los Angeles.
BOOKING PROCESS
How far in advance should I schedule my ride?
It is recommended to book your limousine at least 24 hours ahead of time. If you are planning to book a limo on weekend or special events, a earlier reservation ensures a better selection of vehicles.
What information is required to complete a reservation?
The pickup must include information, the location, time and date as well as the number of people you’re taking with you, and any additional requests.
Will I receive confirmation after booking?
Once your reservation has been completed, you’ll be sent a confirmation containing the entire ride information.
Can I book a return trip at the same time?
Yes, reservations for round trips can be made at the time of booking to make it easier.
RATES & PAYMENTS
What factors influence the final price of a limo service?
Prices are influenced by distance to travel and duration of service, the vehicle class, as well as timing (such as peak times or other special occasions).
Do rates vary between cities?
Prices can vary in a small amount depending on the town because of traffic as well as demand and expenses.
Is a deposit required to secure a booking?
In certain cases there are instances where a deposit will be needed to confirm the booking, particularly for special occasions or bookings with long duration.
Are gratuities included in the price?
The policies for gratuities may differ. You should confirm at the time of the booking if it’s available or not.
AIRPORT TRANSFERS
How early should I schedule pickup for airport departures?
It is recommended to schedule pick-up at least 2 hours prior to your departure dependent on the weather conditions at the airport as well as traffic.
Where will I meet my driver at the airport?
The chauffeur may arrive at a predetermined pick-up location or in the terminal, if a meet-and-greet option is chosen.
What happens if my flight arrives early?
We track flight schedules, and alter pickup times in line with them and your chauffeur is waiting for you for you to arrive.
Is luggage assistance included?
Yes, chauffeurs are involved in loading and unloading luggage, as part of the package.
EVENT & SPECIAL BOOKINGS
Can transportation be arranged for multiple locations in one booking?
Multi-stop itineraries are possible to be planned out in advance for events taking place at various locations.
Is transportation available for large groups?
Yes, bigger vehicles are available for travel groups, based the availability.
Can I request specific amenities inside the vehicle?
Certain facilities or preferences can be requested at the time of booking and we’ll do our best to accommodate requests.
Start Your Journey Today
Choose your car, book online, and hit the road in minutes with Travra.
- reviews
Real Experiences, Real Freedom
Mark T.
Aventa Solis
“Travra made my weekend trip so easy! The booking was fast, the car was spotless, and I loved being able to unlock it directly from the app. I’ll definitely rent again for my next getaway.”
Elena R.
Veyra Trail
“The Travra team was incredibly responsive and professional. Pick-up and drop-off were smooth, and the digital check-in saved me so much time. Highly recommend their service.”
Caleb M.
Altura X5
“I travel for work often, and Travra has become my go-to. Their cars are reliable, their support team is quick to respond, and their app makes managing trips a breeze.”